MassMutual Ascend, has a listing for a full-time, remote, entry-level, customer service analyst. Pay starts at $33,000/yr – $55,000/yr.
As a Customer Service Analyst, you will provide superior customer service by answering our incoming calls and chat messages from clients and agents. In this role, you will be provided training to prepare you for your daily tasks best. Even after you complete training, subject matter experts are available for assistance with any follow-up questions you may have.
What To Expect
- Focused one-on-one meetings with your manager
- Ongoing opportunities for development and learning
- A place to grow your career in a culture that inspires, rewards, and develops employees
- Small company feel with a focus on meeting customers’ needs today and also well into the future.
Minimum Qualifications
- At least a high school diploma or equivalent
- At least 2 years of related customer service experience
- Exceptional verbal communication skills
- Strong attention to detail and ability to multi-task efficiently
Ideal Qualifications
- Prior call center experience is a plus, but not required
- Strong computer skills
Interested? For company information, click on the link above, or to apply, click the LINK here.