Conduent State & Local Solutions, Inc is a company focused on delivering mission-critical services and solutions to businesses and governments. They offer 5 weeks paid training, and you must pass a Customer Service Skills assessment. You will be expected to respond to tolling and administration-related customer inquiries, utilizing knowledge management systems learned during training. You will also be expected to process required transactions through web-based applications, submit research requests, communicate effectively and empathetically, adhere to confidentiality, maintain thorough knowledge of the company programs, and provide support to other positions if needed. They are looking for someone who can pass a criminal background check, can commit to working with high attendance in a high-volume call center, can provide calm conflict resolution, has a strong work ethic, is excited by new technology, and can convey complex information in clear and concise terms. Pay rate is $21.50 – $22.50 / hr.