Contact Center Associate – Authorizations Agent 

Frontdoor, Inc. in Salt Lake City has a fully remote, full-time, entry-level position available. Pay starts at $16/HR. – $17/HR.

Minimum Experience Required

1-3 years of customer service experience and/or training required

Required Skills:

  • Knowledge of how to read a contract
  • Knowledge of business unit policies and procedures
  • Customer service and conflict resolution
  • Negotiation skills
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Attention to detail
  • Ability to multi-task
  • Ability to adapt to a fast-paced environment
  • Must have internet access with minimum 4.6Mbps upload/download speeds

Preferred Skills:

  • Highly skilled in mathematics
  • Strong deductive reasoning skills
  • Effective communication skills

Information about the company is available in the link above or to apply click the LINK here.