Contact Center Agent

Walker Advertising, has an opening for a full-time, remote, entry level, opening for a contact center agent. Starting pay is,$16.25/hr.

We are looking for an empathetic and communicative Contact Center Agent who can handle inquiries and connect consumers with legal services. This may include inbound/outbound calls, chat, and text.


Qualifications/Skills

  • Ability to ensure a high-quality experience for callers seeking legal services
  • Motivated, self-starter, with the ability to thrive in an incentive and goal-oriented environment.
  • Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills.
  • Established home office with reliable internet and computer equipment (laptop/desktop and headset) for the initial training period
  • Ability to type at least 35 WPM
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Ability to multitask, prioritize, and manage time effectively

If interested, find out more by clicking the link above, or to apply on Linkedin, Click the LINK here.