National Debt Relief, LLC in Carson City, has a full-time, remote, entry-level opening for a client success agent. Pay starts at $19/hr.
The Client Success Agent is focused on providing exceptional voice support for our clients enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base.
We are seeking individuals available for the following 8-hour shift scheduling options. Scheduling decisions are based on business needs and will be confirmed before hiring.
- Tuesday – Saturday from 9 a.m. – 6 p.m. Eastern Time
- Monday – Friday from 1 p.m. – 10 p.m. Eastern Time or from 9 a.m. – 6 p.m. Eastern Time
Qualifications
- High school diploma/GED required; College degree preferred
- 2+ years of experience working in a relationship-based support role
- 2+ years of Customer Service experience
- Experience within a financial or banking organization is preferred
- Excellent interpersonal communication skills, both verbal and written
- Strong critical thinking and problem-solving abilities
- Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
- Ability to remain professional, confident, and patient when faced with complex problems
- Proficient in Microsoft Excel and Office
You have probably seen National Debt Relief on Television ads as well as radio. If you would like more information about this company, click the link above. Although this position is advertised as entry-level, have a good look at the qualifications. If you would like to apply, click the LINK here.