Today I learned how to reply in written Customer Service Responses and we practiced using 3CX phone system in receiving and transferring calls scenarios. I’m still trying to remember all the phone button functions.
Category Archives: What I Did Today
7/24/24 What I did today
I typed 40 WPM. I practiced on the CX3 phone system. I worked on creating e-mails for various scenarios regarding customers and potential customers for POW.
What DId I Do Today?
Portfolio, Google Slides, Sheets, Docs, Typing, 3xc system and sales.
What I did today
Today we did the daily 15 minutes of typing. Then we worked on role-playing using the telephone Application to practice transferring in several different scenarios. It was great. Then we worked on professional responses to customers for specific situations.
What I Did Today
Today we worked on touch typing practice, followed by doing practice with 3CX and warm call transfers. We had some issues with getting to the chatroom in 3CX, and in the 2nd round we had to work with an instructor in our group. It ended up being difficult to coordinate because of how busy everyone …
What I did today.
I responded to customers in written form. I made, received and transferred calls. Awesome day today. Gog bless everyone……
What I did today
Today I worked on typing skills for the first part of the day, then transitioned to working on phone skills on 3cx, and lastly, I worked on customer service written responses for the rest of the day.
What did I do today?
Today was another good day. I completed my typing assignment and I worked on various other tasks. My phone assignment was a little complicated but at the end of the day, it was not very hard I just needed to practice the steps needed to do the assignment. I worked on the Power of wellness …
What I Did Today
I added a few Job Fair events to the CTP job board. I worked on the ERG Research Project. I also met with Carrie for my weekly check-in. I met with Carrie and Austin regarding the Dress For Success Project we worked on.
What I did Today.
Today I learned how to make phonc calls on the 3X website, and I learned to to transfer, and send to voicemail. I also got to learn how to reply with messages.