Category Archives: What I Did Today

We started with 3CX today with the Sunshine Express Phone Scripts scenarios. We also reviewed the Docs: Independent Challenge. We did a How to Create an Email Signature assignment.

Today, I began by researching and posting 3 job listings that are suitable for graduates to CTP’s skill center page. I felt a little tired this morning, so I had some trouble building momentum, and it took longer than usual. Next, I worked on improving my typing skills. I did several typing tests and managed …

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We practiced Basic Phone Skills We review BerkMark Phone Scripts We worked on Independent Challenge V2

I tried playing with Google Sheets and Docs. So I hope I did ok.

Today I searched Indeed for jobs to post on CTP and posted some decent jobs. I worked on the EFG list for the rest of the day, mostly confirming what is left to research for some counties.

Today we first did an assignment on the CX3 phone system. Then we worked on the Independent Challenge. And I watched a video on customer service.

Practiced phone scripts with 3CX, and did the Independent Challenge V3.

Today began with practice typing. We did some phone exercises on 3CX. We did the independent challenge. I completed most of it.

I Practiced answering phones on 3XC Team App and took Independent Challenge V3 Assignment.

Today, we worked on another independent challenge. The formulas for the sheets part was a little more difficult for me, but I did manage to figure it out. We also worked with 3CX Communications, which allowed us to practice answering the phone professionally.