Today we learned all about how to image a computer. I remember a couple of times I had to image my computer because the hard disk on my computer was failing. However, I don’t often use imaging on a regular basis. However, as a technician one is expected to know how to create an image …
Category Archives: What I Did Today
What I did today
Today we had our first quiz. Thankfully, Alex gave us a review of what he discussed last week in preparation for the quiz. He also explained the difference between BIOS and UEFI. That review refreshed a lot of memories . 🙂 Finally, our group checked/changed the BIOS settings of the primary boot device to be …
What I did and learned today
Another interesting day for the CTT class. We learned all about what happens when you push the power switch on the computer. There are 4 initial steps the computer goes through when push the switch. First it goes to POST (Power On Self Test) where the computer checks if it has the minimum requirements to …
Have I Been Pwned++
https://arstechnica.com/information-technology/2019/01/hacked-and-dumped-online-773-million-records-with-plaintext-passwords/ Have I Been Pwned, the breach notification service that serves as a bellwether for the security of login credentials, has just gotten its hands on its biggest data haul ever—a list that includes almost 773 million unique email addresses and 21 million unique passwords that were used to log in to third-party sites.
What I did and learned today
This was a cool day. We went on a ‘field trip’ although just within the Ed Roberts Campus. Alex toured us to the Minimum Point of Entry (MPOE), Main Distribution Frame (MDF) and the Intermediate Distribution Frame (IDF) that serves the networks of the different organizations located in the campus. It was really quite an …
Understanding the boot process can be helpful
https://arstechnica.com/information-technology/2019/01/8-months-after-its-discovery-unkillable-lojax-rootkit-campaign-remains-active/
What I did Today
Today we were again teamed with the PRO class and took turns in making and answering calls. We learned how to take messages and taking notes , putting a call on HOLD, transferring a call directly and transferring a call with confirmation. It looks simple but it is easy to make mistakes. Practice makes perfect. …
What I did Today
Today we learned to apply customer service skills. The first exercise simulated answering customer calls and to learn to use the telephone hold buttons. We took turns in being either the customer or call center agent. We also watched the Customer Service Counts video showing different scenarios that one might encounter in dealing with customers. …
What I Learned Today
I have a new way of looking at a router thanks to Alex. I understand the concept of public and private ips but I always looked at it as network facing and internet facing. Viewing them as separate halves I think is more fitting like 2 sides of a coin. It tends to remind you …
What I did Today
Although I created bootable pen drives before this was the first time I knew about Easy2Boot. I was quite impressed with what it can do. One can run a lot of diagnosing tools, OS, utilities, etc. off a single USB (with a working menu nonetheless.) I downloaded the Easy2Boot tool and Ultimate Boot CD iso. …