Wed. May 29

Hello. Today our class practiced responding to customer service calls. We were given nine scenarios and asked to type what we may respond. We also reviewed the Independent Challenge. I learned what I could have done to make the task go much quicker.

What I Did Today

Today I started with some job postings for the students, and then moved on to the Emergency Food & Grocery project. I researched and added the information for Shasta County, home of Redding, and I have info for a few more northern counties ready to be added tomorrow. A great day!

What I Did Today

Today, we did responses to customer feedback questions and went over our Independent Challenge grades and the actual Independent Challenge doc and sheet. I am having intermittent internet service issues and I’m going to have to check in with my internet service provider in the morning…. Rebooting my router did not improve my connection…

What I did today

Today, we went over the results of our Independent task from yesterday. I got an A. We also did an assignment today on BerkMart customer service response letters. I think I did a good job with those.