Category Archives: What I Did Today

Today was employment service Friday. We learn how to write a follow up application email along with a follow up phone call I worked on my Linkin profile. We had a few practice interview question.

We started off class by going over how to follow up after a job application via email and or by leaving a voicemail. Next we had documents lab and finished off class with interview questions.

– Practiced typing to increase productivity. – Found and posted job listings relevant to program participants’ skills and jobseeking goals. – Contacted companies for business outreach to seek volunteering partnerships. – Worked independently.

We GRADUATED! Congratulations Enrique & Suenee!! We did some customer service calls in MicroSip We had kind words from our instructors, followed by our pre-recorded presentations – extremely relieved I didn’t have to read it LIVE! THIS (LAST) POST! BITTERSWEET

CONGRATULATIONS Suenee, Enrique and Gabi!!!!!

I surprised myself on typing today worked on phone system watched a graduation

I researched office jobs and posted them on the CTP skill center. I continued working on the slides project.

Typing Test Sunshine Express Phone Scripts Sunshine Express Written Customer Responses This post!

Jose explained cold and warm transfer and also how to use Microsip. We got into groups of 2 or 3 and used Microsip to practice making phone calls. The people in the group took turns playing the employee, the caller or the manager for each scenrio. I think my group did a good job once …

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The focus of today’s class was focus on using our virtual telephone’s. We paired up with classmates, then we practice placing people on hold or transferring them to a different extension. We also practice responding to coustomer email to Sunshine Express