Category Archives: What I Did Today

Today I listed Jobs and Posted them. I met with Carrie. And I worked on the Graduation Project.

First I was reviewed on our Independent work project yesterday that I did not finish, nor was I happy about. Learning in the beginning can be fun and not such fun. Today we worked on learning and practically practicing making calls using the 3CX system. Also, we practiced professionally taking phone messages.

We practiced a few phone scripts using the 3CX Phone System today. Later, we practiced taking messages from recorded voicemails. When you’re practicing taking messages, you need to gather all the important information from the voicemail and write it down. The voicemails contain several tones and accents to see if you can still obtain all the …

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Today we practiced using the 3CX phone system. It was nice to loosen up and follow a script because I have been very nervous in the past when answering phones. We also reviewed taking down important information from voicemails in order to deliver accurate messages.

Today I reviewed the independent challenge assignment from yesterday with Jose. We went over some of the challenges that I had with the assignment. We also got a chance to role-play with the phone script and take turns being the caller and the employee. At the end of the day, we listened to voicemail messages …

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Today I was able to post three more job listings. I hope one of our people can take advantage of them. I got onto the graduation project. I was trying to contact Fairmont in Boyes but was unable to connect. Sterling Vineyards took a message though and I hope we can get a response.

Today we reviewed the phone setup, skills, and script that we will be doing in the upcoming days. Most of the day we did a three-part independent challenge assignment where we practiced our skills from previous things we learned in Essentials and Bootcamp.

Today, we created a CX3 account for future scenarios. We edited a document using multiple different Google Doc tools. In addition to, working with Google Sheets to create a spreadsheet. Plus, you needed to use two formulas for the total sections in the spreadsheet.

Today we started learning about the 3CX phone system. We worked on some independent projects, where unfortunately I did not finish my Sheets project. I am not as savvy working in sheets. I need more practice and helps…

Today we did an independent challenge. It was nice to reinforce my skills in google docs and sheets, I had to take a few minutes to refresh my formula skills. I also took some time to watch a Skillsoft module on networking.