7/16/2024

I had my monthly check in with Devin and Carrie. And received helpful information as to how to strengthen my Salesforce skills by asking Marc for assistance in accessing Skillforce courses. I had two practice mock employer POW company massage practices. Everything went very well today.

What I Did Today

Today I continued practicing with customer service scheduling scenarios. It was challenging, but I was able to catch on as we all continued practicing. I do enjoy these scenarios because the more we practice, the more we improve. I also had my monthly check in with Devin and Carrie which is also always helpful.

What I did today

Today after the first few minutes of typing practice, we worked on the role-playing of scheduling either massage, health consultation, or personal training. It was fun. It takes practice trying to put all the required information in fast not to have the client waiting on the line while filling out the information.

What did I do today?

Today I worked on several Google Docs POW: Personal Training, Massage Therapy, and Health Consultation for our Accountability assignment. Also, my 3 week check in. I am doing better this month, I am improving. I liked the assignment it was very helpful. Today was a good.