Category Archives: What I Did Today

Today, we started the day off with some typing practice. My typing has gotten a bit faster so I decided to challenge myself a bit with using some punctuation. It seems to be a bit more challenging when typing off of a script as opposed to writing something out from my head. After typing, we …

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We did our our 15 min typing, we also did phone script today, and we did the Independent Challenge for the last 90 mins.

I did a phone call customer service assignment today. I did an Independent challenge version 2 today.

Today started with typing for 15 minutes. Then I worked on practicing customer service calls with another co-worker. Then I completed and submitted an assessment for Google Docs and Google Sheets.

Today in class, we set up my phone on the Windows laptop, after that we used the phone to call, and we used made-up scenarios as a customer or a worker. We had independent work time to work on the Pro remote customer service assignment, which was a bunch of different Google items we had …

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Today started with 15 minutes of typing and a brief orientation on SIP calls using the BerkMart for a store. Employee/Caller switching with partner after scripts were completed individually. We then did the independent challenge. I did fine with the first two, and with the Google Sheets, I still need more training.

Today’s class was Employment Services with Carrie. We did a video recorded interview with Carrie. I worked on my resume, cover letter and interview questions. Carrie asked us some interview questions in class to help us prepare for when we interview for a job. We ended with the pro self assessment and are wordpress what …

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I worked on our interview questions,we answered interview question and did our assessments and blog.

Today, I started the class doing a practice interview through video. Then I worked on my professional documents like my resume and my LinkedIn profile. On the third part of class, I gave answers to practice interview questions with my co-workers and listened to other peoples answers as well.

Today in class, Carrie recorded us doing a 2-question interview. After that, I worked on my interview questions. We then all answered some questions out loud. To finish off the day, we worked on our Pro weekly evaluation and our “What we did today”