What I Did Today

Today, we started with the 15-minute typing practice. I worked on finishing my Cover Letter Assignment. I made some changes to it with the help of Marc and Mike. We also did the Girl Scout Cookies Sheet Assignment in class. I enjoy working with Google Sheets to get more experience with formulas.

What I Did Today

Today, I learned how to update tickets and add pictures to customers’ tickets. Another thing I learned is that my work group can see eternal notes that can help the company perform better. Lastly, I re-learned how to connect to a virtual computer using a Remote Desktop Connection.