What I did today

Today as a group we went over our tech articles for the week and I learned a couple of things about some new topics. I then worked on my customer service responses and my end-of-month reflection. For the last part of the day, we watched the end-of-month graduation ceremony.

Wed., June 26

Hello. Today our class practiced different roles making calls using the 3CX phone system. Gradually the calls became easier. Mike recorded my audio reading of my core training portfolio. I hope it goes well. I worked on customer service responses.