Call Center Agent

California Lottery, has an opening for an on-site, full-time, entry-level, customer center agent. Pay starts at $2,917/month – $3,920/month.

The California State Lottery is looking to fill 3 Limited Term (12 months) Call Center Agents/Program Technicians for our Sacramento Headquarters. This assignment may be extended and has the potential to become permanent.

Position Highlights;

  • Answer and respond to incoming calls from the public and players regarding their Lottery winning claims via the Verizon Contact Center (VCC).
  • Respond to customers and the general public incoming calls regarding Lottery products and how to submit 2nd chance draw prizes
  • Respond to calls from Lottery retailers, validating tickets when in-store equipment fails, or retailers are unable to do so

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Human Resources

(916) 822-8158

[email protected]

Interesting job listing. If interested click the LINK here to apply.