Bilingual Customer Service Representative (Full-Time, On-Site, San Jose)

Temco Logistics is a delivery and installation services company, extending their customers’ brands beyond the final mile. They are looking for someone to manage a high volume of calls, handle customer complaints and provide solutions and alternatives within a time limit, keep records of customer interactions, process customer accounts, discuss routes with delivery drivers, and perform data entry tasks. They want someone who is bilingual in Spanish and English, with strong phone contact handling skills, active listening skills, customer orientation skills and the ability to adapt and respond to different types of characters, excellent communication and presentation skills, and an ability to multitask, prioritize, and manage time effectively.

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