Sharecare is making strides every day by bringing together the many different elements of health for you, your family, and your community. They are looking for a bilingual candidate to answer inbound calls from members and providers, identify and prioritize caller needs, formulate resolution plans, recommend solutions, meet established call center metrics, use computer tools to document information, develop rapport, recommend programs, and escalate issues when needed. They want someone who is bilingual, has prior experience in customer service, has great communication skills, is able to multitask, has general knowledge of Microsoft Word and Outlook, has keyboard proficiency, can work effectively with others, is vaccinated, and can adapt in a dynamic environment. The pay rate is $19 / hr.