Beyond Finance, has a bilingual, remote, full-time, entry-level listing for a customer service representative. There is no start pay in the job listing.
At Beyond Finance, we’ve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future.
As a Customer Service Representative, you will complete a 4-week training program to become an expert in our financial hardship programs. After you complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The Client Success Representative role is a remote position.
Our call center is open 7 days a week. The hours are M-F 10:30 am-10:00 pm CST and Sat/Sun 8:30 am-8:00 pm CST. The ability to work weekends and evenings is required
What We Look For
- 1-2 years in sales or customer service; Contact and/or Call Center background, a bonus
- Bachelor’s Degree, preferred
- Bilingual – Spanish (Required)
- Technical proficiency with Client Relationship Management system (CRM)
- Strong customer service orientation
- Strong communicator: Includes listening, verbal & written communication, courteous and professional active listening skills is a must
- Effective problem solver
- Effective at time management, planning & organizing tasks, and time
- Ability to understand and empathize with customer issue(s)
- Ability to work from home in a distraction-free environment
- Reliable, High Speed, Internet connection
Seems like a pretty interesting position that could also provide a rewarding experience. For more information about this company, click the link above, or to apply with Linkd In click the LINK here.