Nivano Physicians was created to bridge the communications gap between patients and providers. They are looking for someone to manage large call volumes and create Customer Service tickets, complete outbound call projects, provide solutions to the caller’s questions and concerns, build sustainable relationships and caller engagement, respond to ticket requests and communications in a timely …
Continue reading “Customer Service Representative (Full-Time, On-Site, Sacramento)”
Recology seeks to eliminate waste by developing and discovering sustainable resource recovery practices that can be implemented globally. They are looking for someone to answer phone calls and greet customers at the counter, provide information to customers about billing and account status, answer customer questions and resolve complaints, enter data and reconcile customer payments, maintain …
Continue reading “Customer Service Representative (Full-Time, On-Site, Santa Rosa)”
Today I began by finding and summarizing job listings to post to CTP’s skill center page for program graduates. I tried to make sure the listings I found were sufficiently entry level and appropriate for graduates to apply to, given the training and experience expected. I then moved on to seeking out LinkedIn profiles of …
ProColor Collision USA is making an impact in their community by creating jobs and delivering the highest standards of safety and customer experience. They are looking for someone to aid their goals by effectively managing front office operations, ensuring efficient organization and support of sales, provide service to customers by reviewing the services offered, cross-selling …
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Premium Systems is seeking motivated and enthusiastic customer service representatives to join their team. They are looking for someone to provide customer service by responding to inquiries, communicate effectively to assist a diverse customer base, analyze customer issues and provide appropriate solutions, handle cash transactions, complying with company policies, maintain detailed records of customer interactions …
Continue reading “Entry Level Customer Service (Full-Time, On-Site, Stockton)”
Today I began by finding and posting 3 job listings to CTP’s skill center page for graduates. I then switched to looking for CTP alumni profiles on LinkedIn, but didn’t have any luck as I went down the list of alumni, approaching the early days of CTP. Next I switched to research into rehabilitation centers …
Marin Sanitary Service believes in the power of recycling to preserve our natural resources. They are looking for someone to provide courteous and efficient service on the phone and in person, to return calls and send emails to customers, greet and assist walk-in customers, collect payment for services, provide customers with account information, guide customers …
Continue reading “Customer Service Representative (Full-Time, On-Site, San Rafael)”
Poolcorp is the the world’s leading distributor of swimming pool supplies, equipment, and related outdoor products. They are looking for someone to eagerly greet walk-in and phone customers, and listen to their needs and challenges, recommend products and complimentary items, collaborate with team members, prepare sales orders, make follow-up calls to potential and existing customers, …
Continue reading “Customer Service Representative (Full-Time, On-Site, Vacaville)”
Willow Glen Pet Hospital gives it their all to give their customers’ pets the care and attention they deserve. They are looking for someone to greet clients and handle concerns with empathy, answer phone calls to schedule appointments, respond to inquiries, and direct important questions to appropriate staff, handle calendaring and reminders, check clients in …
Continue reading “Customer Service Representative (Full-Time, On-Site, San Jose)”
Today I picked up from yesterday when I had to leave early, and I emailed Carrie about a concrete suggestion to improve workflow for one of the tasks. I then continued with the usual start to my day by posting job listings to CTP’s skill center page. Next I worked on researching alumni profiles without …