Total Quality is devoted to providing the best hiring experience that exceeds expectations at every level of their clients’ organizations. They are looking for someone to provide world-class customer support through all member support channels, identify opportunities to deeper the member relationship by promoting and educating members about new products and services, follow-up on member …
Continue reading “Contact Center Representative (Full-Time, On-Site, Vacaville)”
BUFF is a global leader in high-quality gear for outdoor enthusiasts. They are looking for a customer service associate to be the first point of contact for customer inquiries, provide professional and timely responses, respond via phone and digital channels, troubleshoot and resolve customer issues, process and manage customer orders, activate new dealer accounts, assist …
Continue reading “Customer Service Associate (Full-Time, Hybrid, Santa Rosa)”
Today, I began by searching for and posting summaries of job listings for CTP’s skill center page. Afterward, I continued with updating the DEI spreadsheet with new entries, but didn’t find any to add on the watch page. Next, I waited for the CTT participant to join our study session, but they arrived later than …
California Water Service is offering tools and resources that will keep saving water every day, now and into the future. They are looking for someone to provide customer service via all communication channels, both written and verbal, address customer requests and inquiries, schedule field requests, respond to water quality and service disruptions, organize and schedule …
Continue reading “Customer Service Representative (Full-Time, On-Site, San Mateo)”
All 1 Smart Home is trying to make the process of reaching personal energy goals easy to understand, and empowering to do it yourself. They are looking for someone to identify and target potential customers, provide information to customers in person on energy solutions, build rapport with customers, address customer questions and concerns, tailor solutions …
Continue reading “Customer Service Representative (Full-Time, On-Site, Sacramento)”
Today I worked on finding and posting job listings to CTP’s skill center page. I found three job listings which I thought were suitable for program graduates. Next I switched to researching which companies have committed to their DEI initiatives in the last several weeks. I didn’t find any new ones since the last time …
Sequoia Family Medical Center is a multi-specialty facility providing individualized and culturally-informed healthcare. They are looking for someone to schedule appointments, remind patients of appointments, answer incoming calls, route calls, verify and update patient information, process insurance eligibility, work with other departments on appointment scheduling to ensure patient flow, respond to patient inquiries, explain services …
Continue reading “Operator – Call Center (Full-Time, On-Site, Porterville)”
RPS Solar Pumps is passionate about getting more wells powered off the grid by renewable energy. They are looking for someone to handle customer service tasks, answer phones, answer emails, and handle software to connect with and follow-up with clients. They want someone who is a skilled and effective communicator, both written and verbally, is …
Continue reading “Customer Connections Representative (Full-Time, On-Site, West Sacramento)”
CR&R Incorporated was founded with the idea that collecting, processing, and recycling waste materials is an important and essential community service. They are looking for someone to deliver superior customer service, master 3 levels of customer service to assist customers across all regions, answer phone calls, complete training program, maintain knowledge of in-house information library, …
Continue reading “Call Center Representative / Customer Service (Full-Time, On-Site, Stanton)”
Today I began by finding and posting 3 jobs to CTP’s skill center page. I was able to find job postings that seemed pretty accessible. Next I worked on cross-referencing the DEI company sheet with the DEI watch page, and had to remove one company but added another one. After that, I spend the next …