Hello. Today our class met as a combined class and learned about using phone systems. We ended for the day right before my turn to practice phone transfers. Maybe I will get a chance on Thursday. So far the calling scenarios went well and I was able to figure out how it works. My group …
Author Archives: Janine PRO
Monday, April 22
Hello. I completed a review of what I have learned so far about using Google Docs and Google Sheets. I referred to my notes. I am seriously questioning how much information I am absorbing. Today’s questions were difficult. It will be interesting to find out what I did correctly and not.
Friday, April 19
Hello. Today I was part of Employment Services. I worked more on my resume. Figuring out the dates when I was employed at a certain job is a challenge, but bit by bit I am working to put the pieces together. I thought of possible answers to difficult interview questions. Carrie challenges us to keep …
Thursday, April 18
Hello. I was absent from class for two days. Mike and Marc went over what I had missed yesterday and showed me how to complete my Accountability assignment due today. I learned how to help a fictitious customer make a purchase from the POW Online Store. I was able to practice this two times. I …
Monday, April 15
Hello. I gained a new appreciation for schedulers today! They make it look easy. There is always a first time to try to do something new. Today our class practiced signing clients up for a POW membership. Then we role-played booking a massage for POW clients. Finally, we sent a confirmation e-mail to the customer …
Thursday, April 11
Hello. Today I reached my highest speed in typing 40 wpm. I then spent the rest of class finishing my Elective which was a Google Slides presentation of the events of the discovery of the South Pole. I enjoyed making it. I am fond of relaying information through stories. I am proud of what I …
Wednesday, April 10
Hello. Today I continued to work on my elective. I have chosen to create a Google Slide Presentation describing the tale of the explorers who tried to reach the South Pole. I spent my time not only adding slides, text, and pictures but also working with the various features to try to make this Slide …
Friday April 5
Hello. I am at the end of my first week of PRO class and as I reflect back I can see how my instructors have not only educated me, but challenged me as well. Today I completed my first Employment Services class. Thinking about answers I could give in an interview was the most challenging …
Thursday April 4
Hello. Today was my third class. I took two pages of notes and learned many new things. We had a lesson on how to use Google Sheets. I had never used Google Sheets before so that was very interesting. When Mike said we were barely scratching the surface of what Google Sheets can do I …
Wednesday April 3
Hello. Today is my second day of class. I started today’s class with a typing exercise. I typed 27 wpm with 99% accuracy. Unfortunately, after that, I accidentally minimized my volume so I couldn’t hear the instructions. At the end of class, I discovered my error and increased the volume again. I spent the class …