Wed., June 26

Hello. Today our class practiced different roles making calls using the 3CX phone system. Gradually the calls became easier. Mike recorded my audio reading of my core training portfolio. I hope it goes well. I worked on customer service responses.

Monday, June 24

Hello. Today our class watched a video on contrasting the differences between good and poor customer service. Then we practiced using styles within a document. And lastly we worked on Independent Challenge V3.

Tuesday, June 11th

Hello. Today our class worked on Electives. I continued to work on my Portfolio. I have something written on each of the slides. Tomorrow I look forward to refining what I hope to communicate and the appearance of each slide. I made progress.