Author Archives: Glenn CTT

Today, I reviewed my video-recorded interview and realized that additional practice is crucial for objectively assessing my performance. This helps me identify areas for improvement, highlight my strengths, and gain a clearer perspective on how I present myself to interviewers. I am also concentrating on refining my resume to enhance my job search efforts.

Today marks my Graduation, and it feels like it arrived in no time. I’m eager to put the skills I’ve gained from the training to work and dive into job search activities in the IT help desk sector. With my new skills, fresh perspectives, and increased confidence, I’m ready to advance both personally and professionally.

Today, We went over independent challenges using Google Docs, especially Sheets. Using the example of how to apply formulas to reinforced and apply what I’ve learned.

Today, I learned how to craft effective written Customer Service Responses. We also practiced using the 3CX phone system, focusing on receiving and transferring calls. I’m still working on memorizing all the phone button functions.

Today, I tackled my independent challenge using Google Sheets and Docs. It felt great to reinforce and apply what I’ve learned.

Today, I completed my video-recorded interview, recognizing that practice is essential for objectively assessing my performance, identifying areas for improvement, and highlighting my strengths to gain a clearer perspective on how I present myself to interviewers. I’m also focused on refining my resume.

Today, I expanded my Scratch project by adding more codes and features, enhancing its functionality and creativity. I focused on refining existing elements and introducing new ones to make the project more engaging and interactive.

Today, I learned and practiced the basic concepts of HTML by creating a mock website using raw HTML on a web server hosted on a virtual machine.

Today, I focused on learning the basics of coding using Scratch, a programming platform developed by MIT. I used it to design and build a personalized program, which helped me get hands-on experience with fundamental coding concepts.

Today, we discussed workplace conflict by analyzing scenarios and answering related questions. While most workplaces function smoothly, occasional conflicts can arise. It’s crucial to manage these conflicts effectively to safeguard your employment and maintain a positive work environment.