Listed skills: Sales, customer service and customer relationship management. A Customer Service Associate delivers exceptional service by resolving customer concerns with empathy and transparency. They build trusting relationships, support seamless sales experiences, and collaborate across teams to enhance customer service practices. Regularly attending coaching sessions, they stay informed on best practices while maintaining accurate records …
Author Archives: Eric AWEX
Customer Service Representative (Tenacity Solutions, Part or Full time, In person, Sacramento, CA.)
Listed skills: Customer service, leadership and communication skills. A Customer Service Representative interacts with customers in person, addressing inquiries with professionalism and providing accurate information on products, services, and policies. They promptly resolve concerns, maintain updated customer records, and work collaboratively with the team to enhance service quality. All interactions are conducted in accordance with …
What I did today
Worked for an hour on job listings, in and around Santa Cruz and San Jose. Moved on to the emergency food list, continuing on San Bernardino County. Finished with an hour on the DEI companies contact list.
Customer Service Specialist (Crane Pest Control, Full time, In person, San Jose, CA.)
This position requires a driver’s license. Listed skills are: Sales and Windows. A Customer Service Specialist handles inbound and outbound calls to schedule, confirm, and follow up on service appointments. They navigate scheduling systems, optimize technician routes, and update customer records with accurate details. Strong listening and problem-solving skills are essential for addressing customer concerns. …
Front Desk/Sales Coordinator (Elite Spartans, Part time, In person, San Jose, CA.)
Listed skills are: Time management, customer service, sales, Google Docs, hospitality and communication skills. A Front Desk/Sales Coordinator manages client engagement, sales, and gym operations. They track trial clients, encourage memberships, and promote retail products. Responsibilities include handling check-ins, assisting trainers, processing transactions via ZenPlanner, and responding to inquiries. They support gym operations by maintaining …
Guest Services Team Member (Mission Springs Camps and Conference Center, In person, Full time, Scotts Valley, CA.)
This position requires a driver’s license. Listed skills are: Communication skills, customer service and conflict management. A Guest Services Team Member is responsible for delivering an exceptional guest experience by preparing meeting spaces, setting up and maintaining audio-visual equipment, and ensuring cleanliness and organization in all guest areas. They provide direct support to guests, addressing …
Customer / Guest Service Representative (Thorntons, Full time, In person, Morgan Hill, CA.)
Listed skills are: Retail sales, hospitality, guest service, food service, cash handling and customer service. A Customer/Guest Service Representative provides exceptional customer service, assists with sales transactions, and maintains store cleanliness and safety. They prepare fresh food, follow cash handling procedures, stock merchandise, and ensure compliance with regulations. Additionally, they promote loyalty programs, handle maintenance …
Front Desk Associate (Best Western, In person, Full time, Scotts Valley, CA.)
Listed skills are: Hospitality, guest services, guest relations, computer operation, customer service, phone etiquette, management and hotel experience. A Front Desk Associate manages reservations, room assignments, and guest check-ins/check-outs while maintaining accurate records. They coordinate with housekeeping and maintenance teams, handle guest inquiries and complaints professionally, and promote hotel services. Additionally, they process payments, ensure …
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Front Desk Agent (Beach Street Inn, In person, Full time, Santa Cruz, CA.)
Listed skills: Phone etiquette, hospitality, customer service and communication skills. A Front Desk Agent welcomes guests with professionalism, manages check-ins and check-outs efficiently, and handles inquiries to ensure guest satisfaction. They maintain accurate records, assist with reservations, and provide information about hotel services and local attractions. Additionally, they may perform night audit duties and coordinate …
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Customer Service/Front Desk (Pacific Coast Ingredients, Full time, In person, Scotts Valley, CA.)
Listed skills: Time management, customer communication, communication skills, customer service, monday.com, typing, organizational skills, NetSuite, Google Suite, office management, front desk and data entry. A Customer Service/Front Desk representative greets and assists customers with a warm welcome while efficiently handling inquiries and resolving issues. They maintain an organized front desk, perform data entry using ERP/CRM …