WHAT I DID TODAY…

Today we did, “POW Written Customer Service Responses”. When I came back to class we did “PRO Managing Phone Calls POW!” It seemed like today went really fast. We went through each scenario and did not rotate, so I think next time we will rotate to ensure that everyone gets to be a caller.

what I did TODAY

WHAT i DID today WAS work ON MicroSIP. FIRST i WORKED with ONE student, DOING example CALLS, then TWO other STUDENTS; ROLEPLAYING different SENARIOS and ROTATING roles AS employee, CALLER, or MANAGER. being A new SYSTEM there WERE a FEW issues LEADING to US not TRANSFERING calls DIRECTLY to VOICEMAIL.

What DID I do today?

Today we went over the same project and I was completely confused. I got confused with my logins and passwords and couldn’t get into my Remote Desktop. Now I’m trying to figure out how to get my VM running with AcronisBootableMedia.iso, but I guess it will be a task for tomorrow… Stay Tuned?

What I did TODAY

************************************************************************I overlooked that I had class on Friday. We researched Blue Shield. Went over ************************************************************************iinterview questions and it made me realize more that I’m on the right path. I ************************************************************************enjoyed the mock group interview VERY MUCH. ************************************************************************Couldn’t put color on my, “What I did today to decided to decorate it with ……… ……………………………………….*A*S*T*E*R*I*S*K*S* ************************************************************************