Today after typing we were sent into break rooms where we individually saw the one-on-one videos that were recorded from last week. It gives me some insight into how I look when I am looking for specific questions and how I sound when I say um. I will continue to study the questions and so …
Author Archives: Christina PRO
What I did Today
Today is an exciting day! Today is graduation day. We watched the movie “Listening under Pressure”. We worked individually on self-improvement such as Khan Academy or Skill Soft. Then we attended the Graduation, where we went over our Rose, Bud, and Thorn. I am thankful for all of my fellow students and the instructors.
What I did today
Today we worked on Written Customer Service Responses. We went over the challenge results that we had the other day. I learned yet more about how to fill out a spreadsheet the same as the example and how to use the formulas. I learned how to use Ctrl to highlight several cells and use a …
What I did today
Today was a busy day. Individually, we had meetings to check up on how we are doing in the CTP Pro Classes. Then we were role-playing using the 3CX phone to use warm, and cold transfers and how to use our phone etiquette. Then we were working on Message Taking Practice.
What I did today
Today we went over our interview questions and individually went over our Linked’ In, cover letters, resumes, etc… It was a fun day
What I did today
Today we worked on the BerkMart flyers. I had a glimpse of what others put on theirs and I liked their imagination and creativity on the project. After, I worked on my PRO Portfolio. I added a video at the end fast to make it even better. I like how it turned out. Thank you …
What I did today
Today the class participated in customer/cashier role-playing with the Berkmart shop. It was fun. After, we watched a video on how to provide customer service to angry customers. After that, we were able to play a cash tendering game.
What I did today
Today, after the typing, we worked on a new project. First, we went on Word Press- (BerkMart link), and then we would post a picture of ourselves, post the position that I do at BerkMart, and type as if I were writing a 3rd person paragraph about ourselves on the post. We were to think …
What I did today
We read a story where there was conflict, then we answered a few questions pertaining to the stories as to what other ways the conflicts could have been resolved and who was at fault. It gave perspective as to all sides of the story. After, we worked on our interview questions.
What I learned today
Today after typing, I worked on my Portfolio. I wanted to add a song to the slides. I learned how to do It, but now I’m having trouble with organizing the order in which the other transitions will go. Just manipulating it to make it look good. For the most part, I think that it …