Have I Been Pwned++

https://arstechnica.com/information-technology/2019/01/hacked-and-dumped-online-773-million-records-with-plaintext-passwords/ Have I Been Pwned, the breach notification service that serves as a bellwether for the security of login credentials, has just gotten its hands on its biggest data haul ever—a list that includes almost 773 million unique email addresses and 21 million unique passwords that were used to log in to third-party sites.

What I did Today

Today we learned to apply customer service skills. The first exercise simulated answering customer calls and to learn to use the telephone hold buttons. We took turns in being either the customer or call center agent. We also watched the Customer Service Counts video showing different scenarios that one might encounter in dealing with customers. …

What I did today

I taught the CTT class. 2 students listened to the class overview. The rest of the students worked on the hardware rest lab. It was interesting to see what sorts of problems ran into and how the overcome the problems. Seemed like people had fun. All-in-all a successful and fun day.