Call Center Representative (Shasta Community Health Center, In person, Full time, Anderson, CA.)

Listed skills are: Typing, math, triage, medical terminology, customer service and computer skills.

The Call Center Representative is responsible for efficiently managing patient scheduling to optimize clinician time and enhance patient care access. This role involves handling high-volume telephone communications, scheduling and modifying appointments, verifying insurance eligibility, and ensuring accurate entry of patient demographics and financial information. Representatives maintain strict confidentiality, collaborate with clinical teams to manage requests and priorities, and refer non-routine inquiries to appropriate personnel. Additionally, they contribute to organizational operations by attending relevant training sessions, reporting safety concerns, and maintaining organized workspaces.

Listed pay is: $21 to $31.50 an hour.

Link:

https://www.indeed.com/viewjob?jk=c490e7fb3bc19cc8&from=shareddesktop_copy