This morning one of the instructors from the class put on some interesting mood music. I thought that it was a positive mood music. Next, I did some typing practices. I felt that practicing the numbers key would be a big step. Then I had another of the instructors go over the challenge I did yesterday. There may have been areas I needed improving I was told. Lastly, the class was doing a practice with the Micro Sip program, going through transferring calls.