Service Lion Plumbing Heating Air Electric is looking for a customer service representative to aid in their mission to help people live in greater safety and comfort. They are looking for someone to evaluate calls and match the right technician to every job, learn the business and learn how to prioritize the most urgent customer calls, relay detailed and accurate information to the technicians in the field, record and report service calls, participate in training, and update customers throughout the day on the technician’s progress. They want someone who has excellent communication skills, has strong customer service background with experience in client services, has proficiency in Microsoft Office and data entry, has the ability to handle outbound calling and sales tasks, has multilingual capabilities and phone etiquette, and has strong analytical skills and cash handling experience. The pay rate ranges from $18 – $31 / hr.