San Diego Associates is looking for an enthusiastic customer service representative to become a part of their team. They are looking for someone to provide exceptional service, assist customers with inquiries, troubleshooting, and solutions, collaborate with sales team and other CSR to identify opportunities for upselling, meet and exceed performance metrics, maintain accurate records, and stay up-to-date on product knowledge. They want someone who has CSR experience, has strong interpersonal and communication skills, has an ability to handle high-pressure situations with a positive attitude, has familiarity with sales techniques and the ability to identify revenue opportunities, has proficiency with CRM software, and is a team player who thrives in a collaborative environment. The salary ranges from $45,000 – $55,000 / yr.