Card Services Specialist (Full-Time, On-Site, Santa Rosa)

Community First Credit Union is a financial cooperative who is attempting to do good things for the residents and economy of the North Bay. They want someone to process member deposits, handle inquiries related to card services via phone, mail, or electronic means, provide guidance and educate members on lost cards and card security, process card orders and replacements, monitor daily card activity reports, resolve potential fraud, process ATM error reports, troubleshoot issues related to card declines or transaction errors, balance corporate check totals, log cashier checks, assist in troubleshooting and mitigating fraud through monitoring and investigating transactions, collaborate with teams and vendors to resolve incidents, ensure compliancy with security standards and regulations, and stay updated in card products, technologies, and industry best practices. They want someone who has accurate keyboard skills and familiarity with 10-key calculator, has effective written and oral communication skills, has effective listening skills, is well-organized, has effective people skills, and is easily adaptable to a fast-paced environment. The pay rate ranges from $20.60 – $27.56 / hr.

Link