Technical Support (Remote)

Link: https://www.indeed.com/jobs?q=it+help+desk&l=remote&from=searchOnDesktopSerp&cf-turnstile-response=0.cLEJxZHtYNKZoIY9QuXm0TRdxMqVkSF7FT7aTzCUnvKwgK_4kX4V3OqH62cRbxjS6lrzJh9Q_brY8aUMxytji28tME2frefEBh-M3oruscStaslFg47WRkZ6rrvejOjp-3DsfFI9GEqnNzP8d0tvsozgwELJd21Kpq-gML7y61xVvCPuy7CX4PP-VssLWUjlGB9v-2BMgQX2TM7E4jkd-tWoa3izp44O3_FqEpXBRwYzTxNDGhMhky_vdA8W74JWZpDRwOrr-YhXCBjGkIsOvtIvBknsne5ynJ4-Z72XDxDDGfhrOMR-JYYdZdUGErrnaPURCfmX90fC2YZriCybtEUqDwIbg1BBjoBCnHIKlnYxu0Wbt7ldy7RPi4D7RyLIbj_enl3_zf7eMEg4lbDXghgLe30EIGhrh8BGs5IpDCVdjO5pm5xZqzLAfVHpnwOHbMh4-CNAJodLJBPI25hcu3MjQFzE1z-sNRQULvc_PSuTSaaLEkt5vk7hlXF1DQEScCb-GyIjC7oNaMN7XEpTIYJ6ZBivtC5OCVzwyhnZHKtiBEDk7Wu3IoqpU57R-MqIb4Asrrk6DL0OWYxmUNxuuLJNZeE0FVKCoGxU_7P8Yf-6-OWo61UPPuT8SZslHV5v-JSZH2bbmZnIZN9ULlDiqIVsio7ctXbQ0WBIaLqWQJ1xPhvOEzbDoJ_PRs6nDs4vcweCplsnZArXoHX3lS-Fs89i-RS8tktHjl14Sq2FCwjClm8uuJRf_SIX8Sq-6fvALMgY868g-Nc1rFFfDv3Ll-8N6w8ObiyooLI2Fr4R8tiJENxVFoWcgzUMvtW6V36Q.J5xwKWdczqg72lI5xDuoFA.bc5727182769402200a3206086d6439ce820b3f33410261d9e12cd23e5f3c5c2&vjk=06de3f583b63dccc

Here is an Technical Support position on Indeed. Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service etiquette in all interactions. Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions. Collaborate with team members and other departments to ensure consistent and effective customer support.

The pay is anywhere between $20.51- $22.49 an hour (40 hour work week)