Customer Service Representative (Full-Time, On-Site, Walnut Creek)

Clear Concepts Management is a media and communications company, and they are seeking a customer service representative to help them achieve their goals. They want someone to respond to customer inquiries in a timely and professional manner, provide information about products, services, and policies to customers, resolve customer complaints and provide solutions, maintain product knowledge to inform customers, document and update records into the company database, and collaborate with team members. The company offers comprehensive training and career advancement opportunities. The skills and qualifications are minimal but include strong communication and interpersonal skills, a positive attitude and desire to help others, ability to multitask, and basic computer skills. The salary range is $45,000 – $60,000 / yr.

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