R&D Transportation Services, Inc. is a transportation management firm offering a wide range of innovative transportation consulting and management services to various customers throughout California. They are looking for someone who is bilingual in both Spanish and English to handle high-volume calls, notifying customers of service schedules, providing late bus notifications, responding to concerns and questions, obtaining information for service change requests, and other computer tasks. They expect someone with knowledge of phone systems, who can communicate effectively in both Spanish and English, has a typing proficiency of at least 45 wpm and 95% accuracy, has computer skills in Excel, Word, Access, and Outlook, can routinely write reports, can present information to customers and vendors, and can deal with problems involving several variables. The pay rate is $21 – $23 / hr.