The Document Specialist will manage vehicle transactions, ensuring all paperwork is accurate and compliant with legal and dealership requirements. This role is essential in supporting the sales team and providing a smooth customer experience.
Responsibilities:
- Prepare and process vehicle sales documentation (purchase agreements, titles, financing forms).
- Ensure compliance with federal, state, and local regulations.
- Review documents for accuracy and completeness before submission.
- Collaborate with sales staff to resolve discrepancies and gather necessary information.
- Maintain organized records (electronic and physical) of all transactions.
- Assist customers in understanding paperwork and provide excellent service.
- Stay current on dealership policies, financing options, and industry regulations.
- Support the accounting team with document-related inquiries.
- Assist with other administrative tasks as needed.
Skills:
- Proficient in clerical tasks (filing, typing, data entry).
- Strong organizational and multitasking abilities.
- Experience with document management systems.
- High attention to detail.
- Ability to work independently and as part of a team.
- Strong communication skills; Spanish or Mandarin a plus.