This job posting seeks a technically adept individual to provide technical support for TriWest’s desktop computers and peripherals. Key responsibilities include troubleshooting and resolving routine to moderate desktop issues, documenting incidents, and assisting end users. The role requires proficiency in a Microsoft environment, customer service experience, and the ability to prioritize tasks within a dynamic environment. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and the ability to communicate effectively with both technical and non-technical users.