Today in CTP Skill Center
Today in class, we learned about remote desktop tunneling in WireGuard to a server in Berkeley CTP. We also covered osTicket, a ticketing system. To we did snippet and screen shots of various previous work.
Remote Desktop Tunneling with WireGuard
WireGuard is a VPN (Virtual Private Network) that allows us to create secure tunnels between devices. In class today, we learned how to use WireGuard to tunnel into a remote desktop server located in Berkeley CTP. This allows us to access the server as if we were sitting in front of it physically.
osTicket
osTicket is a free and open-source ticketing system that can be used to track and manage customer support requests. We learned about the different features of osTicket, such as how to create tickets, assign them to technicians, and track their progress.
I found this topic to be very interesting and I am confident that I will be able to use these skills in the future.
