CONNECT, powered by American Family Insurance has an opening for a full-time, remote, entry-level, Customer Service Representative. Pay starts at $23/hr.
About the job
Experienced level role that serves as the first contact for customers (advisors, clients, and relationship partners) for service issues, requests, procedures, and account information. You will communicate directly with customers to research questions, open issue resolution cases, and resolve higher-level problems over the phone.
Specialized Knowledge & Skills Requirements
- Demonstrate experience providing customer-driven solutions, support, or service.
- Demonstrated written and spoken communication skills.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to troubleshoot and identify and resolve root cause issues.
Interested? Click the Link here to apply.