CONNECTpowered by American Family Insurance,has a listing for a Customer Service Representative. This is a full-time, remote, entry-level position with a starting pay of $23.00 per hour.
About the job
Experienced level role that serves as the first contact for customers (advisors, clients, and relationship partners) for service issues, requests, procedures, and account information. You will communicate directly with customers to research questions, open issue resolution cases, and resolve higher-level problems over the phone. Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
Specialized Knowledge & Skills Requirements
- Demonstrate experience providing customer-driven solutions, support or service.
- Demonstrated written and spoken communication skills.
- Demonstrated ability managing multiple priorities in a fast-paced environment.
- Demonstrated ability to troubleshoot and identify and resolve root cause issues.
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
If interested, click the LINK here to apply.