SiriusXM, has a listing for a full-time, remote, entry-level, Call Center Retention Specialist. A starting pay was not on the listing.
SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners — in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories, and music they love wherever they are.
What You’ll Need
- 6 months plus of relevant sales experience in a metric-based/goal-oriented environment.
- Experience in a contact center environment is strongly preferred.
- 6 months of customer service.
- High school diploma or GED.
- Ability to utilize sales skills by asking probing questions, overcoming objections, and rebuttals, creating benefit statements, and assuming the sale to retain customer business and generate new customer sales.
- Ability to achieve required sales, retention, productivity, and attendance targets
- Interpersonal skills and ability to interact and work with employees at all levels and customers of all types.
- Ability to work independently and in a team environment.
- Ability to project a professional image over the phone through excellent phone etiquette.
- Must be fluent in English with excellent written and verbal communication skills.
This is a partial list of requirements to show an example. This seems like a job with a good future.
If interested, click the link above to find out more about the company, or you can click the LINK here to apply.