Group Services Agent – Seasonal – Alcatraz Cruises

City Experiences in San Francisco has an opening for an on-site, full-time. entry-level, group services agent. Pay starts at $20.50/hr.

Do you share Alcatraz Cruises’ passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?The agent will work in the office processing group reservations, answering group phone lines and emails, as well as conducting safety orientations for all youth groups. This position also involves assisting the ticket booth with the selling and scanning of tickets, and boarding and off-loading of guests, as needed. This person will also troubleshoot ticket issues, and assist groups who arrive at Pier 33 Alcatraz Landing without reservations.

Minimum Qualifications

  • Two years guest service/hospitality or marketing/sales experience required
  • Proficiency in Microsoft Word, Excel, Outlook, Google Docs and Gmail
  • Knowledge of another language in addition to English is preferred
  • Must possess a TWIC Card (Transportation Workers Identification Card)

Click the link above for more company information. Otherwise to apply, click the LINK here. This looks seems like it would be a good job for the right person.