Full-time front-desk customer service opening in Napa. $21 an hour. Excellent perks.
As a Guest Experience Operator, you will be the first point of contact for our guests over the phone, playing a crucial role in delivering exceptional service that aligns with our Forbes Hotel standards. This role serves as an entry point into our front office team, with the potential for cross-training and shifts as a Front Office Host.
Qualifications
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency in basic computer operations.
- Previous experience in customer service or hospitality is a plus.
- Ability to sit or stand for prolonged periods.
- Flexibility to work in shifts, including weekends and holidays.
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