After Marc suggested I just try three minutes for my typing exercise instead of 4-5 minutes I was able to get back to a better typing score which is 35 WPM. I completed my Art Museum elective and sent an e-mail in which I reflected on the difficulty of the project. I watched videos of the topic I did not succeed in passing on my Skillsoft Salesforce test. I made another attempt to pass the Salesforce class on the topic of e-mails and it was another unsuccessful attempt. Chistina suggested that I take a screenshot of the answers as well as of the questions so I can understand better what words are throwing me. I think Salesforce has a way of presentation that makes it somewhat difficult to extrapolate the content to apply to the test setting.