I did 15 minutes of typing, we did customer service role playing and then did customer complaints. This is my last blog because I am graduating today. What a great spectacular day……
Monthly Archives: March 2025
What I Did Today
Today I learned and practiced how to respond to different customer service scenarios.
What I did today
Today we worked on Customer and Employee interactions. We worked on responding to Customer complaints through email.
In-person: Customer Service Rep (CSR) (Oakland, CA)
LINK In this position, you will seek and assist customers with their needs. Any Customer Service Specialist experience or similar is listed as a requirement. The pay range is listed as $49,536.00 – $55,101.00 per year, or approximately $23.83 to $26.50 per hour.
In-person: Optometry Receptionist/Technician (Oakland, CA)
LINK This full-time position involves answering calls, processing payments, and data entry. No experience is required, as this position gives training. The pay range is $18 – $23.
Inside Sales/Customer Service Representative (Coldwell Solar, Full time, Remote within CA.)
This position requires a driver’s license. Listed skills are: Sales, lead generation, cold calling, HubSpot, Microsoft Excel, inside sales and communication skills As an Inside Sales/Customer Service Representative, your role involves making outbound calls to generate leads, secure appointments, and identify new business opportunities. You will engage with prospects, understand their needs, and position Coldwell …
In-person: Customer Service Rep (part-time) (Berkeley, CA)
LINK In this position, you will assist customers who enter your store with their needs. You’re required to know how to use CRM software. The pay range is $18 – $20, there are multiple benefits, and you can work either full-time or part-time for this position.
Customer Service Representative (Chambers and Chambers Wine Merchants, In person, Full time, Napa, CA.)
Listed skills are: Time management, phone etiquette, order fulfillment, Microsoft Word, Microsoft PowerPoint, data entry, call center, Microsoft Office, customer service, wine knowledge, typing, Microsoft Excel, Pricing and computer skills. As a Customer Service Representative, your role involves processing customer orders via email, phone, or in person while ensuring accuracy in order entry and billing. …
Customer Service Trainee (IPC Management Group, Full time, In person, Gold River, Ca.)
Listed skills are: Sales, negotiation, leadership, account management, organizational skills, communication skills and customer service. As a Customer Service Trainee, your responsibilities include delivering exceptional in-person customer service, addressing inquiries, and ensuring a smooth enrollment process in collaboration with the sales team. You will track customer feedback to enhance service quality, maintain accurate records, and …
Call Center Representative (Great Day Improvements, In Person, Part time, Gold River, CA.)
Listed skills are: Phone etiquette, typing, project management, grammar experience, call center experience and customer service. As a Call Center Representative, your role involves answering incoming calls, identifying customer needs, and scheduling design consultations or directing inquiries to the appropriate department. You will ensure a positive customer experience, accurately enter customer information into the database, …