11/04/2024 In PRO

Today’s class flew by. I started and completed my Core Training Portfolio, except a picture and LinkIn information. I have roughly 3 weeks until my PRO Customer Service classes are done. I liked all that I have learned thus far and in the next few weeks.

What I did today:

Learned more about RDP. The lab was on Remote Connectivity. Used the ticketing system for documentation. Finished up Pre labs. Downloaded necessary tools for connectivity. Begun installation. Did not finish, will pick it back up tomorrow and the rest of the week. Installed Windows VM. Was successful. 11/04/2024