Monthly Archives: September 2024

I monkey-typed 37 WPM with a 92% accuracy. I was disappointed in my performance. I was hoping to be consistent at 40 WPM. I also had some practice with warm calls. Everyone seemed to know what to do. I neglected to read the instructions at the beginning that described exactly what to do. I finished …

Continue reading “9/25/24 What I Did Today”

Today was another productive day. I spent the first 15 minutes practicing typing on Monkeytype to improve speed and accuracy. Then, I worked with 3CX phone to practice managing phone calls. Finally, I finished writing customer service responses for Sunshine Express.

I worked on phone calls with Anna and Fred, What a great time that was. I completed today’s assignments. Learned a lot from Jose and Marc. Feeling good about my progress and effort. Compliments to Stacey for the conference call.

Having new learning systems on 3Cx phone systems is cool. Sometimes you need to even make conference calls with your classmates to get everyone on the right page. We had a good laugh when it was all said and done. Good job guys!!!

Today started with practicing my typing. We then went on to practice our customer service with 3cx phone systems. After this, I recorded the audio for my Core Services portfolio. For the last part of the day I worked on the Rose, Bud, Thorn exercise.

Today I started out with some job postings for the students, and then made my last additions to the Event Soundtrack playlist. After that I reached out to several companies as part of the ERG Outreach project. This is my second-to-last day in AWEX, and while it’s bittersweet saying goodbye, I really appreciate this opportunity, …

Continue reading “What I Did Today”

Today I got to practice more on how to use the 3CX app, I feel like I’m getting better at transfering calls. I also got to work on proffesional responses to customers. Today I typed 68 WPM, practicing my typing is making my WPM go up little by little.