Service Desk Technician L2 (San Francisco, CA)

Company: Milestone Technologies, Inc. Link: https://www.dice.com/job-detail/873c3e74-1183-4c61-ad92-351894a82a67?searchlink=search%2F%3Fq%3Dit%2520helpdesk%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=10835bb6-b643-4369-a0d5-c8154a2483cf Here is a level 2 IT technician position on Dice in San Francisco. You will provide client-side troubleshooting of various tech related issues such as software maintenance and repair, networking issues and even hardware maintenance and repairs. The job requires that you have at least 1 year of IT …

What I did today

Today I started by practicing my typing exercises and hit a personal best of 60 wpm. We then went over the Independent challenge that we did on Monday and practiced the formulas needed for that challenge. After that, we worked on customer service responses and looked at the Rose Bud Thorn end-of-the-month exercise.