This is a remote customer service representative position with Adecco, supporting a team in the Central Time Zone (CST). The role offers $20 per hour for a 4-month contract. As the primary point of contact for customers, you’ll answer questions, resolve issues, and process orders via phone, email, and other channels. You’ll need at least …
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Job Summary: This position involves handling the billing and claims process for a home care services company. The role requires generating and submitting accurate claims to insurance carriers, following up on payments, and resolving billing issues. Responsibilities: The Billing Specialist will be responsible for tasks such as creating and submitting claims with correct codes and …
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This job listing is for a Data Management Associate position at Thermo Fisher Scientific, specifically within their CorEvitas division. CorEvitas works on generating data and insights for clinical trials. The role involves collecting and entering registry data into specific systems, ensuring its accuracy and completeness. You’ll be working with questionnaires, performing quality control checks, and …
Today I learned how to reply in written Customer Service Responses and we practiced using 3CX phone system in receiving and transferring calls scenarios. I’m still trying to remember all the phone button functions.
I typed 40 WPM. I practiced on the CX3 phone system. I worked on creating e-mails for various scenarios regarding customers and potential customers for POW.
Portfolio, Google Slides, Sheets, Docs, Typing, 3xc system and sales.
Today we did the daily 15 minutes of typing. Then we worked on role-playing using the telephone Application to practice transferring in several different scenarios. It was great. Then we worked on professional responses to customers for specific situations.
Today we worked on touch typing practice, followed by doing practice with 3CX and warm call transfers. We had some issues with getting to the chatroom in 3CX, and in the 2nd round we had to work with an instructor in our group. It ended up being difficult to coordinate because of how busy everyone …
I responded to customers in written form. I made, received and transferred calls. Awesome day today. Gog bless everyone……
Today I worked on typing skills for the first part of the day, then transitioned to working on phone skills on 3cx, and lastly, I worked on customer service written responses for the rest of the day.