Customer Support Representative (Remote)

Company: Big Fig Mattress LLC This is a part-time role looking for applicants who have a customer focus, communicate effectively, and are resourceful. Responsibilities include answering calls and chats, resolving product or service problems, staying updated on product knowledge and company policies/procedures, etc. Apply here!

Remote Customer Service Specialist (Remote)

Company: Activus Connect This is a full-time job looking for applicants who are good communicators, have strong attention to detail, and service-oriented mindset. Responsibilities include identifying and troubleshooting concerns and issues, maintaining detailed records, etc. Benefits include 401(k), medical/dental/vision, paid time off, etc. Apply here!

What I did today

Today, I completed my required lab, conducting experiments with Disk Imaging on a virtual machine (VM). I also had my check-in with Devin and Carrie. I’m proud of how much I’ve improved through this program.

7/16/2024

I had my monthly check in with Devin and Carrie. And received helpful information as to how to strengthen my Salesforce skills by asking Marc for assistance in accessing Skillforce courses. I had two practice mock employer POW company massage practices. Everything went very well today.

What I Did Today

Today I continued practicing with customer service scheduling scenarios. It was challenging, but I was able to catch on as we all continued practicing. I do enjoy these scenarios because the more we practice, the more we improve. I also had my monthly check in with Devin and Carrie which is also always helpful.